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Careers / Dispatch Supervisor - Longmeadow

Dispatch Supervisor - Longmeadow
Reference Number "LONG-DIS-001"

Exciting opportunity to work at Head Office. ACDC Dynamics, a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for Dispatch Supervisor.

PURPOSE OF THE ROLE:
A dispatcher supervisor is responsible for monitoring the delivery details, ensuring that the orders are being sent out to the customers timely and efficiently. Dispatcher supervisors manage the order processing, verify the payment receipt, and inspect the items for any defects before delivery.
RESPONSIBILITIES:

  • Coordinate and monitor supply chain operations  
  • Load planning and booking, ensuring minimum target revenue is met  
  • Service and Maintenance planning  
  • Plan and manage operations of fleet, ensuring minimum target revenue is met on every vehicle  
  • Coordinate and monitor supply chain operations  
  • Manage and plan services and vehicle Maintenance  
  • Assess claims, queries, vehicle inspections and handovers  
  • Ensure trucks are on schedule and booking times are met  
  • Vehicle Tracking and monitoring  
  • Plan and schedule collections and deliveries  
  • Compiling of customer reports – Delays and TaT  
  • Issuing diesel effectively  
  • Ensuring effective use of truck and driver 2 New Way Cartage July 2018 – May 2019 Operations Controller 
  • Vehicle Tracking 
  • Plan and schedule collections and deliveries  
  • Plan and schedule vehicle and machine maintenance 
  • Responsible for Services and Stores. Directly overseeing staff members. 
  • Maintain regular service interval on trucks, ensuring loss prevention on the repair cost, minimal downtime, and warranty 
  • Ensure subordinates are trained and comply with procedures 
  • Staff performance analysis, ensuring loss prevention 
  • Preparation of employee attendance records and communication thereof 
  • Development and supervision of departmental procedures 

REQUIREMENTS:

  • Excellent communication skills to collaborate with others under any type of condition
  • Excellent clerical and organizational skills to keep track of schedules, routes and personnel
  • Knowledge of computers for scheduling and other dispatching duties
  • Ability to multitask with different, and sometimes conflicting, events happening at the same time
  • Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances 
  • Ability to relay information in a fast-paced environment

ATTRIBUTES:

  • Excellent attention to detail
  • Punctuality
  • Ability to work well under pressure
  • Good Communication and Interpersonal skills
  • Good organizational and Admin skills
If you don’t hear back from us within 14 days of your application please consider your application unsuccessful