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Careers / Internal Sales – Pinetown

INTERNAL SALES - PINETOWN
Reference Number "PINE-INT-001"

Exciting opportunity to work at ACDC Dynamics, a leading manufacturer, importer and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and Dynamic Internal Sales person at our Express Pinetown Store.

We are looking for a target-driven Sales Specialist to be responsible for providing excellent customer service, consistently maintaining the image, and vision of the organization. Achieving personal targets as well as the sales goals of the Company. An outstanding Sales Specialist should display a positive attitude focusing on customer satisfaction, maintain an orderly appearance, and possess excellent interpersonal skills.

PURPOSE OF THE ROLE:
Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Understanding customer needs and requirements. Routing qualified opportunities to the appropriate sales executives for further development and closure.

RESPONSIBILITIES:

  • Weekly and monthly reporting.
  • Client Service
  • Housekeeping of workstation
  • Up & cross sell and advice clients of alternates
  • Answering incoming calls & mails
  • Quotes and follow ups
  • Back-order follow ups
  • Process orders
  • Stock checks
  • Product advice
  • Develop own competencies required for daily functions
  • Minimum target of R 450,000.00 to be reached monthly, subject to budget and target review by the Company
  • Request stock and follow up with relevant departments
  • Bucket codes for manufacturing products
  • Special transformers sales
  • Promote current specials
  • Advise technical information
  • Assisting in retail store as and when required
  • Administrative functions
  • Attending to general franchise Queries
  • Resolving complaints expeditiously
  • Defuse irate customer situations and provide feasible solutions
  • Liaising with clients and relevant departments on ETA's & back orders
  • Maintain professionalism when interacting with customers, fellow staff, and management
  • Searching for and capitalizing on new product opportunities positioning and branding for the respective product range in client stores

REQUIREMENTS:

  •  Experience knowledge in an Electrical manufacturing/sales environment
  • An Electrical or similar technical qualification will be advantageous.
  • 3 to 5 years in related sales function
  • Excellent telephone etiquette
  • Preferably bilingual in English, and Afrikaans
  • Reside in or around Pinetown area
  • A stable work record, and have contactable references
  • Please note you will be required to work Retail Hours: Monday to Thursday 07h30 – 17h00 and Fridays until 16h30
  • Saturdays (per roster schedule) and Public Holidays if required
  • Matric Certificate
  • A willingness to represent the Company in a responsible manner, promoting and maintaining a professional image at all times
  • Appearing well presented and neat
  • Customer focussed with the desire to provide a complete “end-to-end” service by going the extra mile

ATTRIBUTES:

  • Procedure driven
  • Time keeping abilities
  • Dynamic, go-getter attitude
  • Excellent Communication and Interpersonal skills
  • Ability to work well under pressure
  • Well-spoken and presented
  • Personable (outgoing, amiable, pleasing)

IF YOU MEET ALL THE MINIMUM REQUIREMENTS THEN PLEASE APPLY TODAY TO BE PART OF THE ACDC DYNAMIC TEAM!

Please send updated CV and ID Copy to: careers@acdc.co.za and in subject line add - Internal Sales Specialist - Pinetown