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Sales Assistant
Purpose :
Ensuring that the customer has a pleasant experience while visiting our store and making sure the customer is helped quickly and tended too swiftly.
Typical job functions include, but are not limited to :
- Maintains promotional database by inputting invoice and bill-back data
- Updates managers by consolidating, analysing, and forwarding daily action summaries
- Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers
- Resolves promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices; forwarding resolution to managers
- Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions
- Provides sales vs. projection results by preparing and forwarding sales tracking reports
- Forwards samples by entering request; arranging shipment; notifying customer
- Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports
- Prepares sales presentations by compiling data; developing presentation formats and materials
- Tracks sales expenses by tracking, consolidating, analysing, and summarizing expenses; forwarding for reimbursement
- Updates job knowledge by participating in educational opportunities
- Accomplishes department and organization mission by completing related results as needed.
Qualifications, Skills and Competencies Required :
- Matric
- 2-5 Years Experience
- Data Entry Skills
- Reporting Skills
- Administrative Writing Skills
- Understanding the Customer
- Customer Focus
- Informing Others
- Self-Development
- Attention to Detail
- Professionalism
- Microsoft Office Skills
- Teamwork
- Product Knowledge
- Electrical Qualification and advantage
- Experience in a consumer / retail environment in selling electrical products
- Excellent influencing, persuading and negotiating skills
- Strong numeric, commercial acumen and flair
- Ability to overcome the trials and stresses associated with working in a competitive sales environment
- High degree of personal motivation, resilience and commitment
- A willingness to represent the Company in a responsible manner, promoting the best
- Appearing well presented
- Customer focussed with the desire to provide a complete “end-to-end” service by going the extra mile