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Technical Advisor
Qualifications, Skills and Competencies Required:
- Excellent Technical knowledge (everything Technical)
- Electrical qualification
- Trade Test Certificate
- Red Seal, Section 13.
- Must be able to read Wiring diagrams
- Must have Call Centre experience and be well spoken
- Good Communication skills
- Must be able to assist Customers face to face
- Must have some Retail experience.
PURPOSE:
A technical advisor is an individual who is an expert in a particular field of knowledge, hired to provide detailed information and advice to people working in that field
Typical Job Functions include, but are not limited to:
- Will be seated within the Call Centre and answer incoming calls.
- Must be able to explain and give advice or answer any Technical related questions.
- Assist daily in our Retail store, assisting Customers with any Technical queries.
Please send CV to : careers@acdc.co.za and in subject line add - Technical Advisor